What is bikesure?
Bikesure is Australia’s leading bicycle insurance brand. Along with a suite of cycling industry related insurance products, bikesure offers comprehensive bicycle insurance cover with two options:Bikesure Bicycle Insurance
Stand alone bicycle insurance policy that allows you to insure your bicycle comprehensively world wide, without having to purchase a Home Insurance policy. Bicycle insurance made easy!
Bikesure Home Insurance
Our home and contents packages provide worldwide insurance for your bicycle including cover whilst riding, racing/events (optional add-on) and public liability as standard. High automatic limits for Personal Property and jewellery. Contents-only packages available for renters, townhouses and apartments.
When would I buy a bikesure bicycle insurance policy?
When would I buy a bikesure home insurance policy?
- I want cover for my home and contents as well as my bicycle collection.
- I want cover for my children’s bicycles.
- I want cover for my BMX, Tricycle, Tandem or Recumbent.
- I want an all-in-one policy which includes public liability
- I want a cost effective solution for comprehensive home and bicycle insurance coverage
Do bikesure policies cover my bicycle whilst I am riding it?
How do I know what value to insure my bicycle for?
Please refer to our Product Disclosure Statement (PDS) for full details of How We Settle Claims and how depreciation is applied.
Bikesure Home Insurance does not apply depreciation to bicycles. You should consider the full replacement cost of your bicycle when selecting a sum insured.
What is the minimum sum insured for bicycles?
Bikesure Home Insurance provides cover for bikes of any value.
What are classed as bicycle accessories?
Accessories do not include riding gear (helmets, shoes, riding clothes etc.).
Do I need to include accessories in the total value of my bicycles?
On Bikesure Bicycle Insurance policies, accessories such as pedals, computers, power-meters and additional wheelsets must be listed under the bike which they are fitted to.
You do not need to list any bicycle parts which are typically sold as part of a complete bicycle.
We understand items like saddles, stems, handlebars, seat posts and suspension are often swapped or upgraded; provided the sum insured reflects the complete bike in it’s best spec these items do not need to be listed.
Bikesure Home Insurance policies do not require these items to be listed.
Are my helmet, shoes, glasses and clothing covered if lost or damaged?
Can I insure my child’s bicycle?
Does my bicycle need to be locked?
Will my bicycle be covered if I travel?
Bikesure Travel Insurance (Chubb leisure travel product) can be purchased with an ‘adventure pack’ add-on which provides personal accident cover for incidents occurring during bicycle tours.
Do I need to provide the serial number or images of my bicycle to start the policy?
No. Proof of purchase/ownership is only required in the event of a claim. We recommend you keep digital records of your possessions for this purpose. We aim to make the purchase AND the claim process as easy and stress free as possible.
Can I insure my bicycle if it is used for business purposes?
I am a professional or sponsored rider, can I still take out the policy?
Bikesure Bicycle Insurance does not cover professional or sponsored riders.
What is the excess for bikes?
Bikesure Bicycle Insurance
The excess is $500 for any claim requiring replacement parts. The excess is $300 for all other claims (e.g. carbon repair claims not requiring any replacement parts).
Bikesure Home Insurance
The standard excess for all claims is $500, adjusted excess values are available on request.
Can I insure more than one bike on the one policy?
Bikesure Home Insurance automatically covers your all of your bicycles provided you have elected a high enough contents sum insured.
Can I insure my BMX, Tricycle, Tandem or Recumbent?
Bikesure Home Insurance provides cover for most types of bicycles
Is my bike covered while being transported by car?
Theft of bicycles from your car is covered provided the Bicycle Security requirements set out in the PDS have been met.
What if I damage another person’s property whilst riding my bike?
Bikesure Home Insurance includes $20,000,000 legal liability for property damage and bodily injury to others. This includes accidents occurring whilst riding your bicycle.Bikesure Bicycle Insurance does not include legal liability cover.
Am I covered if I injure myself?
Bikesure Bicycle Insurance and Bikesure Home Insurance do NOT provide any personal accident cover.We recommend a tailored income protection policy that is appropriate for your individual requirements, taking into consideration your occupation, gross earnings and financial commitments. For assistance with this type of insurance, enquire here: SRG Group Life Insurance
Will my bicycle frame be repaired or replaced?
Bikesure Bicycle Insurance claims will have the level of damage to carbon frames to be assessed by a carbon fibre repairer. Based on the assessment of damage, the insurer will repair or replace the frame.
Bikesure Home Insurance is a full replacement policy. Frame damage assessment and replacement quotes can be obtained from your local bicycle retailer, or online if applicable. Replacement costs will be verified by a 3rd party supplier appointed by the insurer.
Am I covered if I damage my bike whilst racing?
Bikesure Bicycle Insurance provide insurance which covers damage to your bicycle whilst racing.Bikesure Bicycle Insurance does not cover athletes whom are a Professional Licence holders, or in an elite training program, registered cycling team, or sponsored commercially to compete in any such sport that involves the use of a bicycle.
Can I purchase Bikesure Home Insurance without building cover?
- Situations where separate building cover is applicable
What is the minimum contents value to receive cover under Bikesure Home Insurance?
Is Bikesure Home Insurance New for Old for my bicycle and other contents items?
Do I need to specify my bicycle on the Policy?
Bikesure Home Insurance automatically includes cover for bicycle collections, subject to sub limits within the contents sum insured.Quotes we provide are always based off the information you tell us. Contact us to confirm contents sums insured are high enough to cover your bicycle collection. Please refer to the limitations within the Product Disclosure Statement.
Will my contents be covered away from the home?
What is Personal Property?
How much is my Personal Property covered for away from the home?
What if I need more cover for personal property away from the home?
Do any discounts apply to the policy?
Bikesure Bicycle Insurance applies a 10% multi-bike discount for any additional bicycles insured on the same policy.Bikesure Home Insurance applies discounts when:
- You combine building and contents insurance
- You are aged 55+ and no longer working full time
- Your home features a high level of security
I already have Insurance with another company, can I change to Bikesure?
Can I make a change to my policy?
Yes! You can amend your policy at any stage; simply contact Bikesure via email anytime or call us during business hours.Please note: Certain changes/additions may affect your premium.
Can I pay by monthly instalments?
Bikesure Bicycle Insurance policies can be paid annually upfront or monthly.Bikesure Home Insurance policies can be paid annually upfront or via monthly funding from Hunter Premium Funding (additional charges apply).